Updates

Introducing Tasks: Transform How Your Dispatching Gets Things Done

Wednesday, August 6th, 2025
Vlad Savchenko
Vlad Savchenko
Transform How Your Dispatching Gets Things Done

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore.

We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Task board overview showing the Kanban-style interface

Our Vision: One Platform, Infinite Possibilities

Imagine a world where every task flows seamlessly from idea to completion. Where managers can instantly see what's happening across their entire operation. Where employees – whether they're in the office, on job sites, or traveling between locations – always know exactly what needs to be done and have everything they need to do it.

This is the vision behind Tasks: A unified task management system that adapts to how your business actually works.

Beyond Traditional Task Management

Most task management tools force you to choose: either they're built for office teams sitting at desks, or they're designed for field workers with limited features. Tasks breaks this false choice. We've created a system that's equally powerful whether you're:

  • Coordinating construction projects across multiple job sites
  • Managing maintenance schedules for your entire fleet
  • Organizing office workflows like invoice processing or client onboarding
  • Overseeing logistics operations from warehouse to final delivery
  • Running service appointments with complex scheduling requirements
  • Handling emergency responses that require instant coordination

Why We Built Tasks: The Future of Work Coordination

The modern business landscape demands flexibility. Your team might start their day in the office, spend the afternoon at a client site, and finish up working remotely. Your operations span multiple locations, involve various stakeholders, and require real-time coordination.

Traditional approaches fall short because they were designed for a simpler world. Today's businesses need solutions that are:

  • Truly mobile-first – Work happens everywhere, not just at desks
  • Real-time collaborative – Decisions can't wait for the next meeting
  • Contextually aware – Tasks need location, vehicle, and customer data
  • Infinitely scalable – From 5 employees to 500, the system must grow with you
  • Integrated by design – No more switching between 10 different apps

After talking to thousands of Fleet Chaser users across industries – from landscaping companies to logistics giants, from home service providers to construction firms – we heard the same fundamental challenge: "We need one system that connects planning with execution, no matter where our team is working."

How Tasks Works: Designed for Real Business Complexity

For Managers: Your Command Center on the Console

The Console becomes your operational headquarters. Whether you're a project manager coordinating multiple job sites, an operations director overseeing daily workflows, or a business owner tracking company-wide productivity, the Console gives you complete control and visibility.

Task board overview showing the Kanban-style interface

Comprehensive Task Creation from Your Desktop The Console's task creation interface is designed for managers who need to capture every detail. In one streamlined form, you can:

  • Define the work – Clear titles, detailed descriptions, and specific instructions
  • Manage relationships – Link tasks to existing customers or create new contacts on the fly
  • Organize complexity – Break large jobs into subtasks, add product specifications, attach reference files
  • Coordinate resources – Assign specific employees, designate vehicles, set due dates
  • Track everything – Every task gets automatic ID numbering and activity logging

Visual Workflow Management Your Kanban board isn't just a pretty interface – it's a powerful operations dashboard:

  • Drag-and-drop status updates – Move tasks between columns with a simple mouse drag
  • Real-time synchronization – See instant updates when employees start or complete work
  • Customizable workflows – Configure columns to match your business processes
  • Visual bottleneck identification – Spot where work gets stuck and optimize accordingly
Create task interface showing all the available fields

Deep Task Management Capabilities When you need to make changes, the Console provides sophisticated editing tools:

  • Left panel controls – Edit general information, manage subtasks, update product details
  • Right panel management – Modify customer contacts, adjust due dates, reassign employees
  • Activity tracking – See complete history of task changes and employee interactions
  • Bulk operations – Manage multiple tasks simultaneously for large projects

For Employees: Your Personal Work Assistant in the Mobile App

While managers orchestrate from the Console, your employees get a completely different experience – one designed specifically for mobile devices and on-the-go work. The Fleet Chaser mobile app transforms how your team receives, understands, and completes their assigned tasks.

Task flow showing the mobile experience from empty state to new task

Smart Task Delivery System Tasks don't just appear randomly in the app. Our intelligent assignment system ensures employees only see what's relevant to them:

  • Assignment-based visibility – Tasks only appear after you assign them from the Console
  • Clean, uncluttered interface – No overwhelming lists, just actionable work
  • Instant synchronization – Tasks appear in the app within seconds of Console assignment
  • Contextual information – Employees see exactly what they need to know, when they need to know it

Mobile-First Task Experience Every aspect of the mobile interface is optimized for field work:

Details + note interface showing comprehensive task information

  • Scrollable task details – All information is accessible without switching screens
  • Visual task states – Clear indicators show whether tasks are pending, started, or ready for completion
  • Integrated note-taking – Employees can add photos, text notes, and updates directly in the app
  • One-tap actions – Start work, mark complete, or add notes with single touches

Streamlined Work Flow The mobile experience follows how people actually work in the field:

Done task interface showing completed tasks and filtering

  1. Task Discovery – Employees see new assignments with key details highlighted
  2. Accept & Review – Full task details, customer info, and requirements are easily accessible
  3. Start Work – One-tap task activation that updates managers in real-time
  4. Progress Updates – Add notes, photos, or status updates throughout the job
  5. Simple Completion – Mark tasks complete with optional completion notes

The Perfect Sync: Console Meets Mobile App

The real magic happens in the seamless connection between manager oversight and employee execution. When you create a task in the Console, you're not just making a to-do item – you're initiating a complete workflow that bridges desktop management with mobile execution.

Real-Time Operational Intelligence Every action in the mobile app creates instant updates in the Console:

  • Status changes flow immediately – When an employee starts a task, managers see it instantly
  • Progress updates sync automatically – Notes, photos, and completion status appear in real-time
  • Activity timelines track everything – Complete audit trail of who did what, when
  • Visual indicators update dynamically – Kanban board reflects current reality, not outdated information

Two-Way Communication This isn't just about employees reporting upward. Managers can push updates, changes, and new information directly to active tasks:

  • Priority adjustments made in Console immediately reflect in the mobile app
  • Customer updates or address changes sync instantly to field workers
  • Resource changes (vehicle assignments, additional materials) appear automatically
  • Due date modifications alert employees without phone calls or emails

Smart Task Completion and History

Comprehensive Completion Tracking When employees complete tasks in the mobile app, the Console captures everything:

  • Completion timestamps for accurate job duration tracking
  • Final notes and photos for quality assurance and customer records
  • Automatic status updates that move tasks to "Done" columns
  • Historical archive that maintains complete task records for future reference

Real-Time Notifications and Updates Stay connected to your operations without constantly checking screens:

  • Instant status notifications when employees start or complete tasks
  • Automatic assignment alerts notify employees immediately when tasks are assigned
  • Real-time progress tracking shows exactly what's happening across your operation
  • Customizable notification settings so you only get alerts that matter to you

Getting Started is Simple

Tasks is now available to all Fleet Chaser users at no additional cost. Here's how to begin transforming your operations:

  1. Create your first task in the Console with all relevant details
  2. Assign it to an employee and watch it appear instantly in their mobile app
  3. Track real-time progress as your team starts and completes work
  4. Review completed tasks with full activity history and documentation

What's Next

We're continuously improving Tasks based on your feedback. Coming soon:

Advanced Filtering & Analytics (Coming Soon)

  • Deep analytics with detailed reports and comprehensive metrics
  • Date-based filtering – comprehensive productivity analysis across time periods
  • Employee performance evaluation – KPIs, ratings, and development recommendations
  • Customer history – complete database of completed tasks for every client
  • Project reporting – detailed analytics for complex multi-task projects

Enhanced Intelligence Features

  • Predictive scheduling that learns from your operational patterns
  • AI-powered task prioritization based on deadlines and resource availability
  • Smart workload distribution to optimize team efficiency

Collaboration & Documentation

  • Real-time commenting for instant team communication on tasks
  • Digital signature capture for customer approvals and proof of completion
  • Enhanced photo and document management with automatic organization
  • Offline mobile support for work in any environment

Transform Your Operations Today

Tasks bridges the gap between Console-based management and mobile execution, creating seamless workflows that scale with your business. Your managers get complete visibility and control, while your employees get clear, actionable tasks delivered directly to their mobile devices.

Ready to experience connected operations? Log into your Fleet Chaser Console and create your first task. See how real-time coordination between desktop and mobile can transform your daily operations.

Tasks is now available to all Fleet Chaser users for free during the beta period. Need help getting started? Contact our support team through your Console.

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