2022 RAM 2500

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

Keeping your trucks on the road means keeping your business running. A single defect can pose a major setback to your fleet, sacrificing time, money, and customer satisfaction. “Prevention is better than cure” applies here pretty much. That’s why extending the lifetime of your trucks boils down to preventive maintenance: knowing what type of issues are likely to arise and addressing them early on. Take a proactive approach to your truck’s upkeep and find out how to avoid the five most common breakdown causes.

Managing a fleet is not just about tracking vehicles—it’s about staying informed, reacting instantly to critical events, and making better business decisions. That’s why we are launching the Fleet Chaser Event System, a powerful, customizable tool that lets you create rules tailored specifically to your company’s needs and receive real-time alerts when key events occur.

Hi folks! Let us brighten up your mood :) We're excited to introduce Live Share, enabling real-time sharing of vehicle information with your customers. Customers in the dark about their delivery? Customers don’t know where the truck is? Partner companies can’t access vehicle status? These are hurdles of the past! With Live Share, you can now effortlessly share your vehicles with customers, partners, and colleagues in a secure and customizable manner.

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Managing multiple companies can be a challenge, especially when you constantly need to log in and out of different accounts. Previously, Fleet Chaser users were limited to managing just one company at a time. If you worked for more than one company, switching between them required logging out and logging in again, which was time-consuming and inconvenient.

Idle fleet vehicles draining money, drivers taking hour-long detours to lunch, traffic jams derailing schedules, maintenance issues snowballing into bills with multiple zeros… If you’re nodding along to these fleet management issues, you’re not alone.