2008 GMC W4

You’ve got all this data coming from your fleet vehicles on maintenance, fuel, and mileage, but it feels like navigating through a maze with no map to guide you. You know tracking the right fleet metrics is crucial, but where do you even begin and what really matters? Read this article to learn about the key KPIs that tell you whether your fleet is on track or heading for trouble.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Imagine it’s a Monday morning, and your fleet of 100 construction vehicles is ready to hit the road. You’ve got a bunch of active job orders, and one of them is pretty critical: your concrete mixer truck needs to be at a construction site by 8 a.m. sharp.

You know where your vehicle is. But do you know what's happening around it? That's why we introduced the Cameras Overview tab in Fleet Chaser. Now, dispatchers, safety managers, or operations leads can quickly see exactly what's going on - directly through the cameras installed in your vehicles.

Managing a fleet isn’t just about tracking dots on a map. It’s about knowing exactly what’s happening — and reacting before small issues become big problems. That’s why we rebuilt and expanded the Fleet Chaser Events System. Now, with a cleaner interface and more flexible rules, Events is open to every Fleet Chaser customer.

As of December 2024, there are 968 fleet management software (FMS) options listed on Capterra alone. Think of going through dozens of them, hoping to find the perfect fit for your fleet. You spend days, maybe weeks, swamped by endless features and specs, sitting through overhyped demos, and feeling your brain turn to mush.

Operating a fleet requires greater-scale management to ensure performance optimization, expense reduction, and efficient cost distribution. Without outlining a budget that keeps track of every expenditure and point of resource consumption, financing and running a fleet business becomes very complicated and unproductive.

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.