2021 Ford Explorer

You’ve got all this data coming from your fleet vehicles on maintenance, fuel, and mileage, but it feels like navigating through a maze with no map to guide you. You know tracking the right fleet metrics is crucial, but where do you even begin and what really matters? Read this article to learn about the key KPIs that tell you whether your fleet is on track or heading for trouble.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Fleet management requires the handling and analysis of numerous metrics and variables, which can quickly get out of hand and clutter your desk with piles of hard-to-access information. Compiling reports, communicating with employees, contractors, and drivers, etc., should be intuitive, all laid out in a simple, visual way. This is where fleet management software comes in.

New Fleet Chaser Cameras experience: faster Playback, recording history by day, and Request video to save clips to Saved media for reliable downloads and proof storage.

Keeping your trucks on the road means keeping your business running. A single defect can pose a major setback to your fleet, sacrificing time, money, and customer satisfaction. “Prevention is better than cure” applies here pretty much. That’s why extending the lifetime of your trucks boils down to preventive maintenance: knowing what type of issues are likely to arise and addressing them early on. Take a proactive approach to your truck’s upkeep and find out how to avoid the five most common breakdown causes.

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

Setting up a real job takes a few minutes — a route, products, a crew, a schedule. Get interrupted halfway and that half-built task used to be gone. Drafts fix that: while you build a task, Fleet Chaser saves it automatically, so you can step away and pick up exactly where you left off. A draft stays private and silent — no task number, no notifications — until you press Create task.

Assets is a new Console section for the things that are not vehicles. Give a tool a QR sticker, see where it was last scanned, and let your crew sign it out by filling a form on the phone.