2014 Ford Edge

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Idle fleet vehicles draining money, drivers taking hour-long detours to lunch, traffic jams derailing schedules, maintenance issues snowballing into bills with multiple zeros… If you’re nodding along to these fleet management issues, you’re not alone.

You shouldn't have to stop and figure out where to look for something in Fleet Chaser. You should be able to type its name and be on its page a second later. That's what we rebuilt Search around. There are two searches now, and they're good at different things. - Quick Search — the box in the top bar — is for getting somewhere fast. - Advanced Search is for the times a name isn't enough: when you want to filter a list, search by something other than a name, or pull in archived records.

We’ve refreshed the platform’s look, focusing on a more user-friendly design. The new interface not only looks more attractive but is also designed to boost your productivity by making navigation simpler.

The map's History view is now a full replay of a vehicle's day. Pick a date to see the whole route, a timeline of every trip, stop, and idle, and replay it second by second with speed, engine, altitude, and camera data - plus power and battery health on the Details tab.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

A well-constructed fleet management strategy is the backbone of profitability and efficiency of any fleet business. Adequate management not only reduces delays by reinforcing organization but also prevents downtime, cutting costs and increasing potential revenue as a result, and ensures your assets are always in top condition.

With simplified Global Search, every team member who will be interacting with the software will save valuable time — and, in the long run, all those shortcuts add up, enabling you to focus longer on making crucial decisions for business prosperity, rather than just managing operations.