2018 Mack Cxu (Pinnacle)

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

If you manage a large enterprise fleet with hundreds of vehicles, you face the daunting challenge of optimizing operations every day. Your fleet is a critical resource; however, costs can grow exponentially if the right approach isn’t applied. Hence, achieving efficiency is a top priority. The good news is that fleet management software can be your ally in streamlining operations and maximizing productivity.

Time Approval now opens a full Session Details view of every shift before you sign off, and the new Pay Period screen turns approved hours into a click-to-pay workflow. Together they cover the whole stretch from clock-out to paycheck — without leaving Fleet Chaser.

Scrub a whole day on a timeline of thumbnails, jump anywhere without the video starting over, cut the minutes you need into a clip you can download — and finally get a straight answer when a camera won't show you live video.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Live Share update: share a vehicle by link and let your customer see not just the live map, but the route history for the exact days you worked their site.

You know where your vehicle is. But do you know what's happening around it? That's why we introduced the Cameras Overview tab in Fleet Chaser. Now, dispatchers, safety managers, or operations leads can quickly see exactly what's going on - directly through the cameras installed in your vehicles.

The map's History view is now a full replay of a vehicle's day. Pick a date to see the whole route, a timeline of every trip, stop, and idle, and replay it second by second with speed, engine, altitude, and camera data - plus power and battery health on the Details tab.