2019 Jeep Wrangler

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

Live Share update: share a vehicle by link and let your customer see not just the live map, but the route history for the exact days you worked their site.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Time Approval now opens a full Session Details view of every shift before you sign off, and the new Pay Period screen turns approved hours into a click-to-pay workflow. Together they cover the whole stretch from clock-out to paycheck — without leaving Fleet Chaser.

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

Some jobs are too big for one driver. Multi-assignee tasks let you put the whole crew on a single task — each person with their own vehicle, status, and progress — while loads and deliveries are counted automatically into one shared total.

Fleet management requires the handling and analysis of numerous metrics and variables, which can quickly get out of hand and clutter your desk with piles of hard-to-access information. Compiling reports, communicating with employees, contractors, and drivers, etc., should be intuitive, all laid out in a simple, visual way. This is where fleet management software comes in.