2020 Ford Transit

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Setting up a real job takes a few minutes — a route, products, a crew, a schedule. Get interrupted halfway and that half-built task used to be gone. Drafts fix that: while you build a task, Fleet Chaser saves it automatically, so you can step away and pick up exactly where you left off. A draft stays private and silent — no task number, no notifications — until you press Create task.

We are excited to introduce Fleet Chaser Chat, a brand-new feature designed to enhance communication and collaboration within your company. Whether you're coordinating fleet operations, managing employees, or discussing important updates, our chat functionality is built to support your needs.

Some jobs are too big for one driver. Multi-assignee tasks let you put the whole crew on a single task — each person with their own vehicle, status, and progress — while loads and deliveries are counted automatically into one shared total.

But your drivers may need to be on board with that decision. How do you do what’s best for your drivers and fleet without harming driver trust while juggling legal concerns? Not to worry. Here are crucial points to keep in mind in your efforts to equip your fleet with dash cams while preserving driver privacy:

Managing multiple companies can be a challenge, especially when you constantly need to log in and out of different accounts. Previously, Fleet Chaser users were limited to managing just one company at a time. If you worked for more than one company, switching between them required logging out and logging in again, which was time-consuming and inconvenient.

Finding useful data and utilizing it properly is a stepping stone towards running an efficient fleet. However, many fleet management systems are unoptimized, and crucial data either gets lost or underused. With fleet management software, working with fleet data is incredibly easier and more straightforward, eliminating manual work and boosting business efficiency.

Managing operations across fleets and teams can often get tangled in miscommunication or clarity. To solve this, Fleet Chaser's Status Management feature brings clarity and ease to your operations. Whether it's a vehicle needing maintenance or an employee unavailable due to a sick day, statuses provide instant visibility into availability and readiness.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.