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Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Keeping your trucks on the road means keeping your business running. A single defect can pose a major setback to your fleet, sacrificing time, money, and customer satisfaction. “Prevention is better than cure” applies here pretty much. That’s why extending the lifetime of your trucks boils down to preventive maintenance: knowing what type of issues are likely to arise and addressing them early on. Take a proactive approach to your truck’s upkeep and find out how to avoid the five most common breakdown causes.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

Every part of the Employee App's navigation moved: the bar along the bottom, the menu behind the hamburger, and the first screen your crew sees. The new one is built around the shift.

Forms is live in the Console, and the questions in it are yours. Write what your business needs to know, point it at the trucks it applies to, and publish.

But your drivers may need to be on board with that decision. How do you do what’s best for your drivers and fleet without harming driver trust while juggling legal concerns? Not to worry. Here are crucial points to keep in mind in your efforts to equip your fleet with dash cams while preserving driver privacy:

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.