2019 Freightliner Cascadia

We are excited to introduce Fleet Chaser Chat, a brand-new feature designed to enhance communication and collaboration within your company. Whether you're coordinating fleet operations, managing employees, or discussing important updates, our chat functionality is built to support your needs.

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Idle fleet vehicles draining money, drivers taking hour-long detours to lunch, traffic jams derailing schedules, maintenance issues snowballing into bills with multiple zeros… If you’re nodding along to these fleet management issues, you’re not alone.

You’ve got all this data coming from your fleet vehicles on maintenance, fuel, and mileage, but it feels like navigating through a maze with no map to guide you. You know tracking the right fleet metrics is crucial, but where do you even begin and what really matters? Read this article to learn about the key KPIs that tell you whether your fleet is on track or heading for trouble.

Some jobs are too big for one driver. Multi-assignee tasks let you put the whole crew on a single task — each person with their own vehicle, status, and progress — while loads and deliveries are counted automatically into one shared total.

QR Codes are live in Fleet Chaser. Drivers scan a sticker on any vehicle to jump straight into the right inspection — no searching, no typing — and managers link a code to a vehicle right from the Console in seconds.

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.