2019 Freightliner M2

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

New Fleet Chaser Cameras experience: faster Playback, recording history by day, and Request video to save clips to Saved media for reliable downloads and proof storage.

With simplified Global Search, every team member who will be interacting with the software will save valuable time — and, in the long run, all those shortcuts add up, enabling you to focus longer on making crucial decisions for business prosperity, rather than just managing operations.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

Hi folks! Let us brighten up your mood :) We're excited to introduce Live Share, enabling real-time sharing of vehicle information with your customers. Customers in the dark about their delivery? Customers don’t know where the truck is? Partner companies can’t access vehicle status? These are hurdles of the past! With Live Share, you can now effortlessly share your vehicles with customers, partners, and colleagues in a secure and customizable manner.

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Work doesn’t stop at one team. Transfer in Fleet Chaser hands a task from one workflow to another in a single move, keeping every product, attachment, and activity-log entry attached. No re-typing, no lost history.