2020 Ford Ecosport

Live Share update: share a vehicle by link and let your customer see not just the live map, but the route history for the exact days you worked their site.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Hi folks! Let us brighten up your mood :) We're excited to introduce Live Share, enabling real-time sharing of vehicle information with your customers. Customers in the dark about their delivery? Customers don’t know where the truck is? Partner companies can’t access vehicle status? These are hurdles of the past! With Live Share, you can now effortlessly share your vehicles with customers, partners, and colleagues in a secure and customizable manner.

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

Work doesn’t stop at one team. Transfer in Fleet Chaser hands a task from one workflow to another in a single move, keeping every product, attachment, and activity-log entry attached. No re-typing, no lost history.

You know where your vehicle is. But do you know what's happening around it? That's why we introduced the Cameras Overview tab in Fleet Chaser. Now, dispatchers, safety managers, or operations leads can quickly see exactly what's going on - directly through the cameras installed in your vehicles.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

With simplified Global Search, every team member who will be interacting with the software will save valuable time — and, in the long run, all those shortcuts add up, enabling you to focus longer on making crucial decisions for business prosperity, rather than just managing operations.