2023 Dodge Durango

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Work doesn’t stop at one team. Transfer in Fleet Chaser hands a task from one workflow to another in a single move, keeping every product, attachment, and activity-log entry attached. No re-typing, no lost history.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Reventive maintenance is paramount to sustaining your fleet’s health and minimizing downtime. It’s crucial to have a solid preventive protocol to ensure your vehicles are in top shape for as long as possible; however, creating a preventive maintenance plan or schedule from scratch is impossible without the right tools. We advise fleet managers/owners to get familiar with the best practices you can implement to optimize fleet downtime prevention. We’ve listed down five most crucial tips: save them to make sure your business is on its way to growth!

You shouldn't have to stop and figure out where to look for something in Fleet Chaser. You should be able to type its name and be on its page a second later. That's what we rebuilt Search around. There are two searches now, and they're good at different things. - Quick Search — the box in the top bar — is for getting somewhere fast. - Advanced Search is for the times a name isn't enough: when you want to filter a list, search by something other than a name, or pull in archived records.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Managing a fleet is not just about tracking vehicles—it’s about staying informed, reacting instantly to critical events, and making better business decisions. That’s why we are launching the Fleet Chaser Event System, a powerful, customizable tool that lets you create rules tailored specifically to your company’s needs and receive real-time alerts when key events occur.

The Progress tab is the single place that shows how a task was actually worked — built from real entries drivers create as they go, not a summary someone reassembled later. A per-employee timeline, live per-product totals, and a filterable log of every load and delivery, with every edit kept on the activity log so corrections never erase the truth.

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.