2009 Western Star 4900

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

Operating a fleet requires greater-scale management to ensure performance optimization, expense reduction, and efficient cost distribution. Without outlining a budget that keeps track of every expenditure and point of resource consumption, financing and running a fleet business becomes very complicated and unproductive.

Keeping your trucks on the road means keeping your business running. A single defect can pose a major setback to your fleet, sacrificing time, money, and customer satisfaction. “Prevention is better than cure” applies here pretty much. That’s why extending the lifetime of your trucks boils down to preventive maintenance: knowing what type of issues are likely to arise and addressing them early on. Take a proactive approach to your truck’s upkeep and find out how to avoid the five most common breakdown causes.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Fleet management requires the handling and analysis of numerous metrics and variables, which can quickly get out of hand and clutter your desk with piles of hard-to-access information. Compiling reports, communicating with employees, contractors, and drivers, etc., should be intuitive, all laid out in a simple, visual way. This is where fleet management software comes in.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

But your drivers may need to be on board with that decision. How do you do what’s best for your drivers and fleet without harming driver trust while juggling legal concerns? Not to worry. Here are crucial points to keep in mind in your efforts to equip your fleet with dash cams while preserving driver privacy:

The last activity view is already in your account. This feature enables you to instantly view info on trucks’ activity in certain locations. No need to search info on the last activity manually: it will be displayed neatly right next to each location’s name. Stay updated and have a nice day ahead!

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.