2016 Ford F-550

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Managing a fleet isn’t just about tracking dots on a map. It’s about knowing exactly what’s happening — and reacting before small issues become big problems. That’s why we rebuilt and expanded the Fleet Chaser Events System. Now, with a cleaner interface and more flexible rules, Events is open to every Fleet Chaser customer.

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

Live Share update: share a vehicle by link and let your customer see not just the live map, but the route history for the exact days you worked their site.

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

You shouldn't have to stop and figure out where to look for something in Fleet Chaser. You should be able to type its name and be on its page a second later. That's what we rebuilt Search around. There are two searches now, and they're good at different things. - Quick Search — the box in the top bar — is for getting somewhere fast. - Advanced Search is for the times a name isn't enough: when you want to filter a list, search by something other than a name, or pull in archived records.

You’ve got all this data coming from your fleet vehicles on maintenance, fuel, and mileage, but it feels like navigating through a maze with no map to guide you. You know tracking the right fleet metrics is crucial, but where do you even begin and what really matters? Read this article to learn about the key KPIs that tell you whether your fleet is on track or heading for trouble.

Idle fleet vehicles draining money, drivers taking hour-long detours to lunch, traffic jams derailing schedules, maintenance issues snowballing into bills with multiple zeros… If you’re nodding along to these fleet management issues, you’re not alone.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.