2016 Western Star 5700

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

Some jobs are too big for one driver. Multi-assignee tasks let you put the whole crew on a single task — each person with their own vehicle, status, and progress — while loads and deliveries are counted automatically into one shared total.

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

You know where your vehicle is. But do you know what's happening around it? That's why we introduced the Cameras Overview tab in Fleet Chaser. Now, dispatchers, safety managers, or operations leads can quickly see exactly what's going on - directly through the cameras installed in your vehicles.

Ever needed to record specific vehicle information that you can’t quite assign to your existing data categories? With notes, important vehicle details are safe in one place, always at your disposal. This can be repair shop inspections, vehicle documents, legal information, etc.

Managing operations across fleets and teams can often get tangled in miscommunication or clarity. To solve this, Fleet Chaser's Status Management feature brings clarity and ease to your operations. Whether it's a vehicle needing maintenance or an employee unavailable due to a sick day, statuses provide instant visibility into availability and readiness.

As of December 2024, there are 968 fleet management software (FMS) options listed on Capterra alone. Think of going through dozens of them, hoping to find the perfect fit for your fleet. You spend days, maybe weeks, swamped by endless features and specs, sitting through overhyped demos, and feeling your brain turn to mush.

A well-constructed fleet management strategy is the backbone of profitability and efficiency of any fleet business. Adequate management not only reduces delays by reinforcing organization but also prevents downtime, cutting costs and increasing potential revenue as a result, and ensures your assets are always in top condition.

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.