2017 Ford Fusion

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Ever needed to record specific vehicle information that you can’t quite assign to your existing data categories? With notes, important vehicle details are safe in one place, always at your disposal. This can be repair shop inspections, vehicle documents, legal information, etc.

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

The last activity view is already in your account. This feature enables you to instantly view info on trucks’ activity in certain locations. No need to search info on the last activity manually: it will be displayed neatly right next to each location’s name. Stay updated and have a nice day ahead!

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

Some jobs are too big for one driver. Multi-assignee tasks let you put the whole crew on a single task — each person with their own vehicle, status, and progress — while loads and deliveries are counted automatically into one shared total.

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!