2020 Hino Conventional Type Truck

Managing a fleet isn’t just about tracking dots on a map. It’s about knowing exactly what’s happening — and reacting before small issues become big problems. That’s why we rebuilt and expanded the Fleet Chaser Events System. Now, with a cleaner interface and more flexible rules, Events is open to every Fleet Chaser customer.

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

You shouldn't have to stop and figure out where to look for something in Fleet Chaser. You should be able to type its name and be on its page a second later. That's what we rebuilt Search around. There are two searches now, and they're good at different things. - Quick Search — the box in the top bar — is for getting somewhere fast. - Advanced Search is for the times a name isn't enough: when you want to filter a list, search by something other than a name, or pull in archived records.

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

Fleet management requires the handling and analysis of numerous metrics and variables, which can quickly get out of hand and clutter your desk with piles of hard-to-access information. Compiling reports, communicating with employees, contractors, and drivers, etc., should be intuitive, all laid out in a simple, visual way. This is where fleet management software comes in.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Work doesn’t stop at one team. Transfer in Fleet Chaser hands a task from one workflow to another in a single move, keeping every product, attachment, and activity-log entry attached. No re-typing, no lost history.

Operating a fleet requires greater-scale management to ensure performance optimization, expense reduction, and efficient cost distribution. Without outlining a budget that keeps track of every expenditure and point of resource consumption, financing and running a fleet business becomes very complicated and unproductive.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.