2021 Ford Ecosport

We are excited to introduce Fleet Chaser Chat, a brand-new feature designed to enhance communication and collaboration within your company. Whether you're coordinating fleet operations, managing employees, or discussing important updates, our chat functionality is built to support your needs.

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

Managing a fleet isn’t just about tracking dots on a map. It’s about knowing exactly what’s happening — and reacting before small issues become big problems. That’s why we rebuilt and expanded the Fleet Chaser Events System. Now, with a cleaner interface and more flexible rules, Events is open to every Fleet Chaser customer.

Discover our major updates to the Dash Camera section, designed to streamline your fleet management: - Enhanced Camera Interface: Enjoy an updated design with a new timeline feature for easy video status tracking. - Improved Live Section: Clearer status indicators for real-time camera monitoring. - Upgraded Saved Media Section: Organized media tabs and date sorting for effortless access to your recordings. Explore these new features for a more efficient fleet management experience.

You shouldn't have to stop and figure out where to look for something in Fleet Chaser. You should be able to type its name and be on its page a second later. That's what we rebuilt Search around. There are two searches now, and they're good at different things. - Quick Search — the box in the top bar — is for getting somewhere fast. - Advanced Search is for the times a name isn't enough: when you want to filter a list, search by something other than a name, or pull in archived records.

Assets is a new Console section for the things that are not vehicles. Give a tool a QR sticker, see where it was last scanned, and let your crew sign it out by filling a form on the phone.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.