1998 Peterbilt 385

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

Managing multiple companies can be a challenge, especially when you constantly need to log in and out of different accounts. Previously, Fleet Chaser users were limited to managing just one company at a time. If you worked for more than one company, switching between them required logging out and logging in again, which was time-consuming and inconvenient.

Ever needed to record specific vehicle information that you can’t quite assign to your existing data categories? With notes, important vehicle details are safe in one place, always at your disposal. This can be repair shop inspections, vehicle documents, legal information, etc.

The Progress tab is the single place that shows how a task was actually worked — built from real entries drivers create as they go, not a summary someone reassembled later. A per-employee timeline, live per-product totals, and a filterable log of every load and delivery, with every edit kept on the activity log so corrections never erase the truth.

QR Codes are live in Fleet Chaser. Drivers scan a sticker on any vehicle to jump straight into the right inspection — no searching, no typing — and managers link a code to a vehicle right from the Console in seconds.

We’ve refreshed the platform’s look, focusing on a more user-friendly design. The new interface not only looks more attractive but is also designed to boost your productivity by making navigation simpler.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

You shouldn't have to stop and figure out where to look for something in Fleet Chaser. You should be able to type its name and be on its page a second later. That's what we rebuilt Search around. There are two searches now, and they're good at different things. - Quick Search — the box in the top bar — is for getting somewhere fast. - Advanced Search is for the times a name isn't enough: when you want to filter a list, search by something other than a name, or pull in archived records.