2011 Lincoln Mkz

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

But your drivers may need to be on board with that decision. How do you do what’s best for your drivers and fleet without harming driver trust while juggling legal concerns? Not to worry. Here are crucial points to keep in mind in your efforts to equip your fleet with dash cams while preserving driver privacy:

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

Setting up a real job takes a few minutes — a route, products, a crew, a schedule. Get interrupted halfway and that half-built task used to be gone. Drafts fix that: while you build a task, Fleet Chaser saves it automatically, so you can step away and pick up exactly where you left off. A draft stays private and silent — no task number, no notifications — until you press Create task.

We are excited to introduce Fleet Chaser Chat, a brand-new feature designed to enhance communication and collaboration within your company. Whether you're coordinating fleet operations, managing employees, or discussing important updates, our chat functionality is built to support your needs.

Some jobs are too big for one driver. Multi-assignee tasks let you put the whole crew on a single task — each person with their own vehicle, status, and progress — while loads and deliveries are counted automatically into one shared total.