2013 Mack Chu (Pinnacle)

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

Fleet Chaser: Liquid Metal Design Philosophy At Fleet Chaser, our design philosophy embodies clarity, resilience, and adaptability, much like liquid metal—a substance strong enough for rigorous demands yet fluid sufficient to mold effortlessly around your unique business needs. Here's how this philosophy translates into our interface and functionalities.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Reventive maintenance is paramount to sustaining your fleet’s health and minimizing downtime. It’s crucial to have a solid preventive protocol to ensure your vehicles are in top shape for as long as possible; however, creating a preventive maintenance plan or schedule from scratch is impossible without the right tools. We advise fleet managers/owners to get familiar with the best practices you can implement to optimize fleet downtime prevention. We’ve listed down five most crucial tips: save them to make sure your business is on its way to growth!

Live Share update: share a vehicle by link and let your customer see not just the live map, but the route history for the exact days you worked their site.

Managing operations across fleets and teams can often get tangled in miscommunication or clarity. To solve this, Fleet Chaser's Status Management feature brings clarity and ease to your operations. Whether it's a vehicle needing maintenance or an employee unavailable due to a sick day, statuses provide instant visibility into availability and readiness.

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

Discover our major updates to the Dash Camera section, designed to streamline your fleet management: - Enhanced Camera Interface: Enjoy an updated design with a new timeline feature for easy video status tracking. - Improved Live Section: Clearer status indicators for real-time camera monitoring. - Upgraded Saved Media Section: Organized media tabs and date sorting for effortless access to your recordings. Explore these new features for a more efficient fleet management experience.