2016 Kenworth W9 Series

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

As of December 2024, there are 968 fleet management software (FMS) options listed on Capterra alone. Think of going through dozens of them, hoping to find the perfect fit for your fleet. You spend days, maybe weeks, swamped by endless features and specs, sitting through overhyped demos, and feeling your brain turn to mush.

QR Codes are live in Fleet Chaser. Drivers scan a sticker on any vehicle to jump straight into the right inspection — no searching, no typing — and managers link a code to a vehicle right from the Console in seconds.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

You know where your vehicle is. But do you know what's happening around it? That's why we introduced the Cameras Overview tab in Fleet Chaser. Now, dispatchers, safety managers, or operations leads can quickly see exactly what's going on - directly through the cameras installed in your vehicles.

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.