2018 Freightliner Cascadia

As of December 2024, there are 968 fleet management software (FMS) options listed on Capterra alone. Think of going through dozens of them, hoping to find the perfect fit for your fleet. You spend days, maybe weeks, swamped by endless features and specs, sitting through overhyped demos, and feeling your brain turn to mush.

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

Finding useful data and utilizing it properly is a stepping stone towards running an efficient fleet. However, many fleet management systems are unoptimized, and crucial data either gets lost or underused. With fleet management software, working with fleet data is incredibly easier and more straightforward, eliminating manual work and boosting business efficiency.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Forms is live in the Console, and the questions in it are yours. Write what your business needs to know, point it at the trucks it applies to, and publish.