2018 Freightliner Cascadia

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Managing a fleet is not just about tracking vehicles—it’s about staying informed, reacting instantly to critical events, and making better business decisions. That’s why we are launching the Fleet Chaser Event System, a powerful, customizable tool that lets you create rules tailored specifically to your company’s needs and receive real-time alerts when key events occur.

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Managing multiple companies can be a challenge, especially when you constantly need to log in and out of different accounts. Previously, Fleet Chaser users were limited to managing just one company at a time. If you worked for more than one company, switching between them required logging out and logging in again, which was time-consuming and inconvenient.

Operating a fleet requires greater-scale management to ensure performance optimization, expense reduction, and efficient cost distribution. Without outlining a budget that keeps track of every expenditure and point of resource consumption, financing and running a fleet business becomes very complicated and unproductive.

Ever needed to record specific vehicle information that you can’t quite assign to your existing data categories? With notes, important vehicle details are safe in one place, always at your disposal. This can be repair shop inspections, vehicle documents, legal information, etc.

Managing operations across fleets and teams can often get tangled in miscommunication or clarity. To solve this, Fleet Chaser's Status Management feature brings clarity and ease to your operations. Whether it's a vehicle needing maintenance or an employee unavailable due to a sick day, statuses provide instant visibility into availability and readiness.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.