2020 Peterbilt 579

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Managing a fleet is not just about tracking vehicles—it’s about staying informed, reacting instantly to critical events, and making better business decisions. That’s why we are launching the Fleet Chaser Event System, a powerful, customizable tool that lets you create rules tailored specifically to your company’s needs and receive real-time alerts when key events occur.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

New Fleet Chaser Cameras experience: faster Playback, recording history by day, and Request video to save clips to Saved media for reliable downloads and proof storage.

Forms is live in the Console, and the questions in it are yours. Write what your business needs to know, point it at the trucks it applies to, and publish.

The map's History view is now a full replay of a vehicle's day. Pick a date to see the whole route, a timeline of every trip, stop, and idle, and replay it second by second with speed, engine, altitude, and camera data - plus power and battery health on the Details tab.

Every part of the Employee App's navigation moved: the bar along the bottom, the menu behind the hamburger, and the first screen your crew sees. The new one is built around the shift.

Scrub a whole day on a timeline of thumbnails, jump anywhere without the video starting over, cut the minutes you need into a clip you can download — and finally get a straight answer when a camera won't show you live video.