2020 Ford Transit

Fleet management can feel like a truckload of troubles no one wants to deal with. As the team behind Fleet Chaser, we talk to fleet managers daily, dive into the latest reports, and help fleet businesses tackle their common challenges. In this article, we break down the biggest pain points fleet operators face and how the experts solve them. Read on!

Keeping your trucks on the road means keeping your business running. A single defect can pose a major setback to your fleet, sacrificing time, money, and customer satisfaction. “Prevention is better than cure” applies here pretty much. That’s why extending the lifetime of your trucks boils down to preventive maintenance: knowing what type of issues are likely to arise and addressing them early on. Take a proactive approach to your truck’s upkeep and find out how to avoid the five most common breakdown causes.

The way teams collaborate is changing. Whether you're coordinating field crews, managing office projects, or overseeing multi-location operations, the old methods of sticky notes, phone calls, and endless email chains just don't cut it anymore. We're excited to announce the launch of Tasks – a revolutionary feature that transforms how your entire organization plans, assigns, and completes work. This isn't just about field operations; it's about creating seamless workflows across every department, every role, and every location in your business.

Time Approval now opens a full Session Details view of every shift before you sign off, and the new Pay Period screen turns approved hours into a click-to-pay workflow. Together they cover the whole stretch from clock-out to paycheck — without leaving Fleet Chaser.

You know where your vehicle is. But do you know what's happening around it? That's why we introduced the Cameras Overview tab in Fleet Chaser. Now, dispatchers, safety managers, or operations leads can quickly see exactly what's going on - directly through the cameras installed in your vehicles.

We've launched Time Clock, a fully integrated system that lets employees track their time with clarity — and gives managers the tools to approve and manage everything without the guesswork. Built into both the Employee App and the Console, this feature helps eliminate timesheet chaos and brings structure to your team's day-to-day work tracking.

Managing operations across fleets and teams can often get tangled in miscommunication or clarity. To solve this, Fleet Chaser's Status Management feature brings clarity and ease to your operations. Whether it's a vehicle needing maintenance or an employee unavailable due to a sick day, statuses provide instant visibility into availability and readiness.

Some jobs are too big for one driver. Multi-assignee tasks let you put the whole crew on a single task — each person with their own vehicle, status, and progress — while loads and deliveries are counted automatically into one shared total.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.