2023 Ford Escape

Unexpected downtime presents a tangible setback for your fleet. Not only is your asset now off the road, but you have to tweak your operations and allocate finances to accommodate for it.

Managing operations across fleets and teams can often get tangled in miscommunication or clarity. To solve this, Fleet Chaser's Status Management feature brings clarity and ease to your operations. Whether it's a vehicle needing maintenance or an employee unavailable due to a sick day, statuses provide instant visibility into availability and readiness.

Managing multiple companies can be a challenge, especially when you constantly need to log in and out of different accounts. Previously, Fleet Chaser users were limited to managing just one company at a time. If you worked for more than one company, switching between them required logging out and logging in again, which was time-consuming and inconvenient.

Fleet Chaser chat keeps every conversation right next to the routes, tasks, and time clock your team already works in. Over the past few months we've made it clearer to use and steadier out in the field — reply to specific messages, share files with cleaner previews, and stay connected even when the signal drops.

Hi folks! Let us brighten up your mood :) We're excited to introduce Live Share, enabling real-time sharing of vehicle information with your customers. Customers in the dark about their delivery? Customers don’t know where the truck is? Partner companies can’t access vehicle status? These are hurdles of the past! With Live Share, you can now effortlessly share your vehicles with customers, partners, and colleagues in a secure and customizable manner.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Permissions decide who on your team can see and do what. Admins can do everything; everyone else gets access through groups you build, so each role gets exactly what it needs and nothing more. Here is how to set it up in the Console under Employees.

Managing fleets, tasks, and data just got a lot easier! The Fleet Chaser dashboard has been completely redesigned to improve usability and bring a game-changing feature: Customization.

You’ve got all this data coming from your fleet vehicles on maintenance, fuel, and mileage, but it feels like navigating through a maze with no map to guide you. You know tracking the right fleet metrics is crucial, but where do you even begin and what really matters? Read this article to learn about the key KPIs that tell you whether your fleet is on track or heading for trouble.