2024 Ford Edge

Idle fleet vehicles draining money, drivers taking hour-long detours to lunch, traffic jams derailing schedules, maintenance issues snowballing into bills with multiple zeros… If you’re nodding along to these fleet management issues, you’re not alone.

Managing a fleet has never been more challenging. Rising insurance premiums, unpredictable fuel costs, and growing maintenance costs combined with the need to keep equipment running efficiently on tight schedules…

A construction dispatcher fields the same four calls all day — where are you, did you finish, when's the truck coming, which site. None are emergencies, but together they burn about two hours. Here's where the time goes — and the first call to move off the phone.

In most operations, the plan and the work live in different places. The plan's on a board, or in a dispatcher's head. The work's out on a site, in a truck, spread across locations. And whatever actually happened comes back later in pieces — a phone call, a half-remembered note, a photo that never got sent. Tasks v2 closes that gap. You set up the work the way your business runs it, your crew does it from their phone, and when it's done you open the task and see exactly how it went — who did what, when, how much — without calling anyone to ask. It doesn't much matter whether you dispatch field crews, haul materials between sites, run service calls, or coordinate office work across locations. The point of Tasks v2 is that it bends to your process instead of forcing you into someone else's.

Setting up a real job takes a few minutes — a route, products, a crew, a schedule. Get interrupted halfway and that half-built task used to be gone. Drafts fix that: while you build a task, Fleet Chaser saves it automatically, so you can step away and pick up exactly where you left off. A draft stays private and silent — no task number, no notifications — until you press Create task.

Route Planning turns a multi-stop job from "an address typed into the task description" into a real itinerary you draw on a map. Color-coded Load, Delivery, and Job Site checkpoints, drag to reorder, addresses or saved Locations, and an Employee App that walks the driver through the route in order — including the Job Site stops that hold the line until the work there is logged.

Fleet management requires the handling and analysis of numerous metrics and variables, which can quickly get out of hand and clutter your desk with piles of hard-to-access information. Compiling reports, communicating with employees, contractors, and drivers, etc., should be intuitive, all laid out in a simple, visual way. This is where fleet management software comes in.

Most dispatchers still drag tomorrow's jobs onto the board every morning. Schedule Automation removes the ritual — set a rule on a workflow once, and planned tasks promote themselves onto the active board when their start time is near. It reacts when plans change, and you can still promote any job by hand in one click.

You’ve got all this data coming from your fleet vehicles on maintenance, fuel, and mileage, but it feels like navigating through a maze with no map to guide you. You know tracking the right fleet metrics is crucial, but where do you even begin and what really matters? Read this article to learn about the key KPIs that tell you whether your fleet is on track or heading for trouble.